TIDALTALK - Personalized Photo Gifts made from your photos

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Customer Service

"Customer Service" is the premise of our day to day business operations, not just a phrase we toss around to impress customers. Our promise to our customers is that we will provide the highest levels of customer service possible.

We pride ourselves on what we will do to satisfy a customer and ask that our customers let us know when they feel we did not put forth 100% in their favor.

If you need additional information please feel free to contact us.




Personalization Tips for Custom Orders 

When placing your order - 
Carefully enter the NAME - as you want it to appear on the item you have purchased. 

If you want the name in CAPITAL LETTERS, enter it in CAPITAL LETTERS. example: RYAN

If you want Upper and lower case letters - enter the Name that way. example: Ryan

We produce your product by the information you enter on your order form, so please check your spelling and punctuation... we want you to be satisfied.

For Handmade Custom Orders: 
They are made specifically for you and are non refundable, unless they are damaged or defective.



Tips For Selecting The Best Photos

Our Photo process uses any Photograph (Color or Black & White), Logos, 
Art work, children's drawings, jpegs from digital cameras.

Any size photograph can be submitted from a wallet size to a 8 x 10.
The larger the photo, the better the finished product will be.

Select photographs that have light backgrounds for best results.

Select photographs that have no shadows on the subject, such as one side 
of a face shadowed. 

Make note in the special instructions area on the order form if certain items 
are to be cropped out of the photo.  Or add a note to your email detailing any 
special instructions.

Be sure to include your email address, phone #, or work # for direct contact if 
questions arise in the reproduction process.

All customer originals submitted for replication on our products will be 
returned unharmed!

Do not use photos that have been folded.

Overexposed and overly bright photographs should be avoided.

The most important thing to remember, is the quality of the photo you send us, determines the quality of the item that we produce.


If you have any questions- please contact us:   contact us.

After you have placed your order you can send (upload) us attachments of your image in a JPEG file Format.  You can also send your photo used by U.S. Mail.  

 Please send your JPEG's to: email

Sending Photo(s) by U.S. Mail:

5116 Bay Parkway
Huntingtown, MD 20639

Include a note along with your photo(s) with any special instructions  




Tidaltalk dislikes Spam and will NEVER sell, barter, give, rent, or release your name or e-mail address to any other entity, party or organization. Period!   We respect your privacy!




Monday - Friday
Office Hours: 9:00am to 5:00pm     
Internet - 24 hours         
contact us


Secured On-line Ordering

Thank you for shopping with us.  Your satisfaction is our goal.


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Customer Service | Email

Office Hours: 9:00am to 5:00pm     
Internet - 24 hours         
 email: tidaltalk@yahoo.com

Secured On-line ordering through PayPal
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Thank you for shopping with us.  Your satisfaction is our goal.

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